Welcome to the regular guest area

You have already received your personal access details as part of our welcome mail or via e-mail upon your departure.

Here’s how it works

How many Post smileys (loyalty points) does each family receive after their holiday?

The number of Post smileys is calculated as the total value of the hotel bill (room and all extras). We automatically award 3% of the bill in the form of Post smileys to each family member's loyalty account. The conversion rate from Euro into Post smileys is: x 20.

How can the Post smileys be used?

There are different packages available in the regular guest area, which you can book online to redeem your Post smileys. In the event that you don't find any suitable package, you have the option of converting your Post smileys into a voucher via the 'voucher' button. This voucher can be accepted by our reception as a cash rebate and deducted from your current hotel bill.

How are the Post smileys converted into Euro?

The conversion rate of the Post smileys is based on a rate of 1:20 (i.e. 1000 Post smileys equal a cash discount of € 50,00)

How long are the Post smileys valid?

Acquired Post smileys do not expire. Birthday Post smileys are valid for one 1 year.

Enjoy our special service as a thank-you for your loyalty!

Vouchers can also be handed on to family, friends or relatives.

The voucher you can easily be created in your regular guest area. Log in, enter the desired Post smileys, check redemption and print your voucher.

Enjoy when you select and redeem!